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      • In the iTunes app on your PC, click the Device button near the top left of the iTunes window. Click Summary. Click Restore, then follow the onscreen instructions.
      support.apple.com/guide/itunes/restore-to-factory-settings-itnsdb1fe305/windows
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  2. Apr 27, 2016 · There are a number of simple ways to do this, from removing the phones battery to wiping its settings. These methods should cover most BlackBerry devices, but there may be specific ways to reset your device’s particular model. You can find these in your phones instruction manual.

    • Overview
    • Hard Reset
    • Soft Reset
    • Factory Reset

    If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps

    Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.

    To perform a hard reset, remove the battery for a few seconds and then reinsert.

    For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.

    Open the battery cover on the back of the BlackBerry.

    Remove the battery from the phone.

    You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.

    Reinsert the battery after a few seconds.

    To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.

    The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.

    Press and hold the Alt key.

    This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.

    Press and hold the Right Shift key.

    Continue to hold the Alt key while you hold the Shift key.

    Press and hold the Backspace/Delete key.

    Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.

    Open the Options on your home screen.

    Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.

    In the Security Settings menu, select Security Wipe.

    Choose what you want erased.

    Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.

    To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.

  3. In the iTunes app on your PC, click the Device button near the top left of the iTunes window. Click Summary. Click Restore, then follow the onscreen instructions. Restoring software on your iPhone, iPad, or iPod touch erases all your information and settings.

  4. There are two ways to reset your password for your BlackBerry device before resorting to a full reset. The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID.

    • Shea Laverty
  5. Click . Type a description for the certificate. devices. to locate the certificate file. Enter a password for the certificate. devices with a work space. to locate the certificate file. Enter a password for the certificate. On your device, if you are prompted, download the certificate.

  6. Mar 14, 2024 · Restore your device to factory settings. Open the Finder on your Mac, or open the Apple Devices app on your PC. If your PC doesn't have the Apple Devices app, or your Mac is using macOS Mojave or earlier, open iTunes instead. Find out which macOS your Mac is using. Connect your device to your computer.

  7. When you download a required app or an optional app that you use for work purposes, you might have to pay for the app and then reclaim the cost from your organization. Before you begin: Activate your device 1. In the BlackBerry UEM Client app, tap Work apps. If there is no Work apps tab, go to your device's home screen and open the Work apps ...

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