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- 4.5 average rating based on 5325 reviews
- eKomi Oct 30, 2024 Amazing technology and infrastructure and staffing. A good tip would have been to remind customers to buy their next Shinkansen ticket from the station as you leave from their last trip (to save another trip to the JR office). Almost missed one transfer as got lost in a station and would be good to... Read more
- Trustpilot Aug 10, 2023 The customer service team at Barcelona is so efficient and swift in replying emails. I ordered rail passes on Monday and received the vouchers this afternoon via UPS. It is so amazing! Highly recommended the company. Kudos to Wataru for your professional customer service! Read more
