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  1. If at any point you granted them remote access or remote control over your computer you are at risk, if not then you are likely okay.

  2. Click LogMeIn Control Panel. Click the About tab. Click on Check for Updates. Follow on-screen instructions. On Windows, using the MSI package. If you are unable to update via the LogMeIn Control Panel, use the host MSI package. Download and save the MSI package from www.LogMeIn.com/LogMeIn.msi.

  3. Empower your team to work from anywhere. From on-demand remote support to easy, secure access to work files, we have the solutions to make anywhere work for you. Contact Sales. Enjoy the freedom to work remotely with reliable remote access and secure remote software tools from LogMeIn.

  4. Support Connection. Start Download. How It Works. We take security seriously, Report Abuse. Want to deliver flexible, reliable remote support for your business? Try Rescue free for a limited time. Free 14-Day Trial.

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  6. Sep 27, 2022 · LogMeIn Rescue is a tool that technicians use to access remote computers and mobile devices. While this guide speaks directly to the customer, Rescue technicians can use this section to understand the end-user experience during a remote support session.

  7. Remote support made easy. The LogMeIn secure remote support solution allows your team to access any device in 20 seconds. Learn more about the LogMeIn Rescue's remote support features, including multi-platform support, chat and more. Start a free trial today at Logmeinrescue.com.

  8. Restart your host. In some cases, you may be unable to connect to an online from either the Dashboard or Remote Control. In this case, you can restart your host as described in How do I restart a host in LogMeIn Pro? Make sure your account is not locked. Simply sign out of LogMeIn and sign back in.

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