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  1. This SaaS-based remote desktop solution is easy to use for both technicians and users, with an intuitive interface and fast speeds that allow a connection to be established in as little as 20 seconds. With LogMeIn Rescue help desk software, your agents can connect to users anywhere in the world. Multi-platform support enables connection to PC ...

  2. Empower your team to work from anywhere. View Demo. Explore LogMeIn products for remote work tools including identity and access management, collaboration tools, remote access and remote support software for business and IT professionals.

  3. Dec 5, 2022 · Note: If your VPN network blocks your system connecting to the GoToAssist unattended session, then try accessing the remote device outside of the VPN network. See Start unattended support sessions for more information about connecting to unattended devices.

  4. Remote assistance works for connected devices (like desktops and mobile devices with Rescue remote support), disconnected devices (like equipment and printers with Rescue Live Lens camera-sharing), and web support (like updating a subscription or completing an online form with Rescue Live Guide co-browsing). Remote assistance covers varying degrees of assistance, including remote view, remote ...

  5. In LogMeIn Central, go to the Configuration > Host Preferences page. Click Add Package. Result: The New Host Preference Package page is displayed. Name your new Host Preference Package. Click Save. Under Category, select Remote Control. Allow sounds from the host to be played on the client.

  6. Open the Run dialog. (Press the Windows key and the R key at the same time.) Type cmd and click OK. In the command prompt, type ipconfig /flushdns and press the Enter key. On Mac OS X: Open Utilities > Terminal. Type dscacheutil -flushcache and press the Enter key.

  7. LogMeIn delivers industry-leading remote access and remote monitoring software in a simple, intuitive interface. Manage computer performance and empower employees to work from anywhere so that you can keep your systems – and your business – in good shape. Quickly gather data on CPU usage, at-risk software and more.

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