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Jan 5, 2023 · Article last updated: 5 January, 2023. LogMeIn Rescue is used to provide instant remote support to customers and employees. With LogMeIn Rescue, you can gain control of a remote PC, Mac, or smartphone over the web in seconds, without the need to pre-install software.
LogMeIn Rescue is an enterprise remote support solution best used for internal IT like IT Helpdesks or Customer Support like Call Centers companies in industries like Healthcare, Financial Services, Higher Education, Retail, Tech Services, Manufacturing, MSPs (Managed Service Providers), GSIs (Global System Integrators), and BPOs (Business ...
This buyer’s guide can help you select the remote support tool that will work best for your organization. With nearly 20 years of experience, LogMeIn Rescue delivers the key features and functionalities that make us the market leader in the remote support space.
Remote support is the action of providing technical support once a remote access connection is established for the specific purpose of troubleshooting and solving technical issues. Remote support includes remote computer support for PCs and Macs, or remote mobile support for iOS, Android, and Windows smartphones and tablets.
Sep 27, 2022 · About this Guide. LogMeIn Rescue is a tool that technicians use to access remote computers and mobile devices. While this guide speaks directly to the customer, Rescue technicians can use this section to understand the end-user experience during a remote support session.
LogMeIn Rescue is a remote desktop software technology that is purpose-built for call centers, help desks and support organizations of every size. As a cloud-based solution, Rescue can be deployed quickly, easily and without capital investment.
Enterprise Security Overview. Data residency & storage customization. Flexible options for data storage. Keep control over your data storage and retention policy. With Rescue, you can control where and how PII is stored – if stored at all – so you can experience complete data flexibility. Auditing & Reporting.
