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- In addition, some manufacturers and wireless service providers may perform a master reset, master clear or a factory reset. This process erases non-BlackBerry-related data and settings and restores the phone to its original factory settings.
www.wikihow.com/Reset-a-BlackBerry
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Apr 27, 2016 · Whether you’re jump starting a frozen phone or restoring a handset to factory defaults before passing it on, sometimes you need reset your Blackberry to get it working again. There are a number of simple ways to do this, from removing the phone’s battery to wiping its settings.
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
I call CS to activate and run through their process and when she comes off hold she said that there was a small problem and that a master reset must be done, so someone from Sprint will call me within 24 hrs to do so. What in the world is a master reset and why must it be done?!
Factory Reset (Master Reset) A factory reset, also known as a master reset, erases all data from your BlackBerry device and restores it to its factory default settings. It should be performed only when other methods fail or when you want to wipe all data before selling or giving away the phone.
Jun 29, 2011 · First things first. "Reset your BlackBerry" is a bit of an ambiguous term; it can have quite a few different meanings. It all really depends on what you want to do with your BlackBerry. Resetting your BlackBerry can be as simple as performing a soft reset or a battery pull.
- Joseph Holder
Apr 6, 2010 · How To: Reset the icon arrangement on your Blackberry How To: Reset a Blackberry and erase all information How To: Perform a master hard reset on your Blackberry Pearl How To: Reset Blackberry Bold 9000 / 9700 with three methods
Restore factory default settings - BlackBerry Q10. If your phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All settings and configurations you've made on your phone are deleted.
