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Find answers to your questions, check your order status, unlock your phone, and contact Tracfone customer service by text, call, or e-mail. Learn how to use your phone, check your balance, and manage your plan with self-service tools.
Customer Service Number: 1-800-867-7183. Link to live chat: Click the image at the top right of this page. You can also send them a snail mail at this address: TracFone Wireless, Inc. Attention: Executive Resolution department. 9700 N.W. 112th Avenue. Miami, FL 33178.
Find answers to common questions about Tracfone services, plans, phones, and features. Chat or call with live agents for more help or sign up for 15% off your first device.
Tracfone's accounts and technical support teams are available 7 days a week from 8 am until 11:45 pm ET. You can also use the Tracfone customer service chat feature or text 611611 from your Tracfone device to access self-service options for account information. Call 800-867-7183.