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  1. The second option is to reset your password from a computer. Visit the BlackBerry ID reset page linked in the Resources section, click "Reset your password" and follow the on-screen instructions. In both cases, an email will be sent either to the email account associated with your BlackBerry ID or the device itself.

    • Overview
    • Hard Reset
    • Soft Reset
    • Factory Reset

    If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps

    Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.

    To perform a hard reset, remove the battery for a few seconds and then reinsert.

    For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.

    Open the battery cover on the back of the BlackBerry.

    Remove the battery from the phone.

    You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.

    Reinsert the battery after a few seconds.

    To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.

    The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.

    Press and hold the Alt key.

    This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.

    Press and hold the Right Shift key.

    Continue to hold the Alt key while you hold the Shift key.

    Press and hold the Backspace/Delete key.

    Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.

    Open the Options on your home screen.

    Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.

    In the Security Settings menu, select Security Wipe.

    Choose what you want erased.

    Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.

    To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.

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  3. BlackBerry Step by step tutorials about factory reset, hard reset, soft reset, safe mode, recovery mode, download mode, fastboot mode, bootloader mode, developer options, virus scan etc. for BlackBerry.

  4. Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...

  5. At the very beginning hold down the Power key in order to switch off the device. Afterwards press and hold the Volume Up + Volume Down + Power button for a short while. Wait to complete the whole operation. Great job! The factory reset has just been performed. If you want more tips and articles related with BLACKBERRY PlayBook subscribe to our ...

    • 2 min
  6. 1) Click the Options icon on your BlackBerry home screen. 2) Select Security Options and then General Settings. 3) From the General Settings screen, hit your BlackBerry Menu key --which can be found directly to the left of the track all on 81xx, 83xx, 88xx and 9xxx series devices--and choose the Wipe Handheld option.

  7. This is a video tutorial on how to reset your Blackberry Playbook back to Factory Settings. This will erase all of your data, settings, and apps basically ma...

    • 4 min
    • 268.9K
    • H2TechVideos