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  1. In the iTunes app on your PC, click the Device button near the top left of the iTunes window. Click Summary. Click Restore, then follow the onscreen instructions. Restoring software on your iPhone, iPad, or iPod touch erases all your information and settings.

    • Update Device Software

      Connect your device to your computer. You can connect your...

    • Update iTunes

      If you install iTunes from the iTunes Download page, you can...

    • Wi-Fi Syncing

      You can connect your device using a USB or USB-C cable or a...

    • Sync Photos

      In the iTunes app on your PC, click the Device button near...

  2. Launch iTunes. Check if you have the latest version of iTunes. Go to Help. Check for Updates. Connect your iOS device to your computer. Open the device Summary of iOS by clicking on the button with device’s name, found at the top right side of your screen. Click the Restore button from the summary section of your iOS device.

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    • Overview
    • Hard Reset
    • Soft Reset
    • Factory Reset

    If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps

    Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.

    To perform a hard reset, remove the battery for a few seconds and then reinsert.

    For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.

    Open the battery cover on the back of the BlackBerry.

    Remove the battery from the phone.

    You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.

    Reinsert the battery after a few seconds.

    To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.

    The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.

    Press and hold the Alt key.

    This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.

    Press and hold the Right Shift key.

    Continue to hold the Alt key while you hold the Shift key.

    Press and hold the Backspace/Delete key.

    Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.

    Open the Options on your home screen.

    Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.

    In the Security Settings menu, select Security Wipe.

    Choose what you want erased.

    Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.

    To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.

  4. There are two ways to reset your password for your BlackBerry device before resorting to a full reset. The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID.

    • Shea Laverty
  5. May 2, 2022 · On the Summary screen, select Restore iPad. Confirm and choose Restore and Update. This article explains how to restore an iPad to its original factory settings using iTunes. Instructions apply to iTunes on Macs with macOS Mojave (10.14) or earlier or iTunes on a Windows PC.

    • Daniel Nations
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  6. Mar 14, 2024 · Open the Finder on your Mac, or open the Apple Devices app on your PC. If your PC doesn't have the Apple Devices app, or your Mac is using macOS Mojave or earlier, open iTunes instead. Find out which macOS your Mac is using. Connect your device to your computer.

  7. Apr 24, 2020 · On a PC, open the Apple Devices app or iTunes. Connect your iPad to your computer using a USB cable. Keep your iPad connected and press the buttons for your iPad model: For iPad models without a Home button: Press and quickly release the volume button closest to the top button.

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