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      • Click Restore [device]*. If you're signed into Find My, you need to sign out before you can click Restore. Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS, or iPod software. After your device restores to factory settings, it restarts.
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  2. Fortunately, BlackBerry created a means to reset your password should you lock yourself out of your device. You can also, however, choose the "nuclear" option -- completely resetting your phone to factory defaults.

    • Overview
    • Hard Reset
    • Soft Reset
    • Factory Reset

    If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps

    Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.

    To perform a hard reset, remove the battery for a few seconds and then reinsert.

    For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.

    Open the battery cover on the back of the BlackBerry.

    Remove the battery from the phone.

    You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.

    Reinsert the battery after a few seconds.

    To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.

    The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.

    Press and hold the Alt key.

    This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.

    Press and hold the Right Shift key.

    Continue to hold the Alt key while you hold the Shift key.

    Press and hold the Backspace/Delete key.

    Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.

    Open the Options on your home screen.

    Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.

    In the Security Settings menu, select Security Wipe.

    Choose what you want erased.

    Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.

    To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.

  3. Feb 13, 2024 · Tap Settings > General > Transfer or Reset [Device] Tap Erase All Content and Settings. If asked, enter your passcode or Apple ID password. Forgot your passcode or Apple ID password? Confirm that you want to erase your device. If you have an eSIM, you can choose to erase your eSIM or keep it.

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  5. Published Date: February 13, 2024. Get started. Find out how to securely erase information from your iPhone, iPad or iPod touch and restore your device to factory settings.

  6. Mar 14, 2024 · Go to Settings > [your name] > Find My, tap Find My iPhone, then turn it off. Learn what to do for an unresponsive device or one that won't turn on. Get help if you forgot your passcode. Restore your device to factory settings. Open the Finder on your Mac, or open the Apple Devices app on your PC.

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