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Press and hold the setup button for 10 seconds. Once the reset is complete the doorbell will enter setup mode. After resetting your Video Doorbell, you will still need to remove the device in the Ring app if you are giving it to someone else. From the home screen, tap the gear icon for your Video Doorbell. Tap Device Settings.
- Video Doorbell Pro Requirements
- Performing A Soft Reset
- Performing A Factory Reset
- Still Need Help?
The Video Doorbell Pro has a set of specific requirements in order to function. Not meeting these requirements can result in the Video Doorbell Pro not working out the gate, or for it to cease functioning after a period of time. 1. Existing doorbell wiring 2. A mechanical chime. Not compatible with digital chimes. 3. A transformer with 8-24VAC, 10-...
Performing a soft reset on the Video Doorbell Pro can help clear it from an unresponsive state, and will also test that the device has power. To perform a soft reset: 1. Remove the Video Doorbell Pro faceplate by using releasing the security screw on the bottom of it with its included screwdriver 2. Press and hold the larger button on the back of t...
If normal troubleshooting and a soft reset do not resolve the issues with your Video Doorbell Pro, you’ll want to try performing a factory reset on the device to flash it back to factory settings. To perform a factory reset: 1. Remove the Video Doorbell Pro faceplate by using releasing the security screw on the bottom of it with its included screwd...
If your Video Doorbell Pro does not have power after taking the above steps, please contact our support teamfor further assistance.
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How do I Reset my Ring Video Doorbell pro?
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Press and hold the setup button for 10 seconds. Once the reset is complete the doorbell will enter setup mode. After resetting your Video Doorbell, you will still need to remove the device in the Ring app if you are giving it to someone else. From the home screen, tap the gear icon for your Video Doorbell. Tap Device Settings.
In rare cases, discoloured video (like black video, pink video or night vision during daytime hours) and distorted audio can occur on Ring Video Doorbells or Security Cameras. Here are a few things to try. Reboot Video Doorbell Pro in the Ring app. In order to reboot Video Doorbell Pro in the Ring app, it must be connected to wifi. Open the ...
Page 22 Ring notifications. Set Up your Chime in the Ring App Open the Ring App, then tap Set Up a Device to start the setup process. Select Chime Pro from the list and follow the in-app instructions. Page 23 6. Using your Ring Doorbell Pro In the Ring app, tap your Ring Video Doorbell Pro to view its settings screen.
Remove the doorbell's faceplate then press and hold the reset button on the right side of the camera for 15 seconds. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting. The doorbell is now reset to factory defaults. If you want to set it up again, you'll need to use the Ring app ...
Ring Video Doorbell 2. Undo the security screw to remove the faceplate. Find the setup button on the top right, just below the camera. Note: On most doorbells this will have an orange dot. Press and hold the setup button for 10 seconds. The light on the front of the doorbell will flash for several minutes; when the light turns off the reset is ...
