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- Press and hold the Right Shift key. Continue to hold the Alt key while you hold the Shift key. 3 Press and hold the Backspace/Delete key. Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key. 4 Wait for the BlackBerry to reset. When this happens, you will see the screen turn off.
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Jun 15, 2015 · Like 0. 2,274. CivilDissident. What do you have your settings set to reflect? (Advance Interactions settings) If you have Hold to Stay Awake or Lift to Wake, I'd uncheck those as random movement triggers the awakening which may be the cause of the lighting... I haven't had this issue happen, but just a thought to ponder...
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Automatic Security Wipe. If you can't reset your password, your only option is to completely reset the phone. A full security wipe can be initiated from within the operating system, as detailed below. However, when you're locked out of the operating system, your only option is to force the automated security wipe.
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- Navigate to the home screen on your BlackBerry smartphone.
- Click the "Options" button, then click "Screen/Keyboard".
- Select the "Backlight Brightness" option, then change the number to "100" to set the backlight at its brightest possible configuration. Alternatively, enter a lesser value to make the backlight dimmer.
- Press the "Menu" key once more, then click "Save" to keep your new settings.
Wireless. connections and clock alarms aren't affected. Press the Power/Lock key on the top of your device. To wake up your device, swipe up from the bottom of the device screen. Restart or reset your device. If your BlackBerry device is running slower than usual or not responding, turning off and turning back on your device might.
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