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  1. In the iTunes app on your PC, click the Device button near the top left of the iTunes window. Click Summary. Click Restore, then follow the onscreen instructions. Restoring software on your iPhone, iPad, or iPod touch erases all your information and settings.

    • Update Device Software

      Connect your device to your computer. You can connect your...

    • Update iTunes

      In the iTunes app on your PC, do one of the following:...

    • Wi-Fi Syncing

      In the iTunes app on your PC, click the Device button near...

    • Sync Photos

      In the iTunes app on your PC, click the Device button near...

    • Overview
    • Causes of iTunes Not Recognizing iPhone
    • How to Fix It When iTunes Won't Recognize Your iPhone

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    iTunes is Apple's entertainment hub, storing all your music, movies, TV shows, and more. To enjoy iTunes across all your devices, Apple lets you sync iTunes on your computer and iPhone using a USB connection. While this usually works well, sometimes iTunes doesn't recognize your iPhone, which can be frustrating and confusing.

    There are a few reasons why iTunes doesn't recognize an iPhone. There may be a physical issue, such as a faulty USB cable or USB port on the computer. Debris may clog the iPhone port, or there could be a software problem.

    Whatever the source of the issue, there are some easy troubleshooting steps with a high chance of getting an iPhone and iTunes back to communicating.

    Many times, iPhone-to-iTunes connectivity problems stem from issues you can easily fix. Try each troubleshooting step to see if it solves the problem. If it doesn't, move on to the next suggestion.

    1.Make sure iTunes is installed on the computer. If you don't have iTunes, the program can't recognize the device. It's easy to install iTunes on a Windows PC or Mac.

    2.Check the USB cable. A faulty USB cable could cause the iPhone-to-iTunes connection issue. Make sure the USB cable is in good condition. If it's frayed or cut, use a different USB cable and see if this solves the problem.

    Use a genuine Apple USB cable. USB cables made by other companies may not trigger a connection between the devices.

    3.Clean the iPhone's port. Sometimes, debris buildup causes an iPhone port to fail. Use a dry, anti-static brush or toothbrush to clean it out gently. Then, connect again and see if this fixes the issue.

    4.Check the USB port on the computer. Start by unplugging all USB devices from the computer. Move the iPhone's cable to another port and reconnect. If this works, it's an issue with that specific port, and you'll need to repair it.

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  3. Feb 15, 2024 · Update your iPhone or iPad. Update your Mac. Update your Windows PC. On your PC you might also need to update iTunes, update Apple Devices, and update drivers. Restart your devices. Restart your iPhone. Restart your iPad. Restart your Mac. Restart your Windows PC. Allow your device to connect in Windows or macOS

  4. Feb 16, 2024 · Get your device ready. Make sure your Mac or PC is up to date. If you're using iTunes, make sure you have the latest version. If you want to save the information on your iPhone, iPad or iPod, make a backup. Go to Settings > [your name] > Find My, tap Find My iPhone, then turn it off.

  5. Oct 15, 2018 · Click on Apps & features. UnderApps & features,” select iTunes. Click the Advanced options link. Windows 10 apps settings. Click the Reset button. iTunes reset option on Windows 10. Click the Reset button again. After completing the steps, the app will reinstall and settings will go back to their original state.

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  6. Oct 25, 2022 · To perform a hard reset, remove the battery for a few seconds and then reinsert. For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys. To restore your Blackberry to its original factory settings, go to Options > Security Settings > Security Wipe.

  7. Jan 13, 2021 · Solution 1. Reset iTunes Library to refresh playlist. Solution 2. Reset iTunes Store cache to fix iTunes error. Solution 3. Reinstall iTunes to reset iTunes completely. Solution 4. Downgrade iTunes to an earlier version to reset iTunes to a certain point. Pro tips: iTunes reset not working? Uninstall and get iTunes replacement. FAQs of iTunes Reset