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  1. Oct 25, 2022 · Download Article. 1. Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard. 2. Press and hold the Right Shift key. Continue to hold the Alt key while you hold the Shift key. 3.

  2. Devices running earlier versions of the BlackBerry OS, like the BlackBerry 9930, can also be manually security wiped after a theft. To begin the wipe, click "Options" followed by "Security" and "Security Wipe." Check off the check boxes for the data you wish to remove, then type "blackberry" when prompted and click "Wipe Data" to begin the wipe.

    • Shea Laverty
  3. Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...

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  5. Here are the steps for a soft reset: a. Press and hold the “Alt” key. b. Press and hold the “Right Shift” key (the one with the upward-pointing arrow). c. While holding both keys, press the “Delete” key. Your BlackBerry will restart automatically, usually resolving minor issues without erasing any information or settings.

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  7. Oct 12, 2012 · To perform a soft reset, complete the following steps: Press and hold the Alt key on the BlackBerry smartphone. While holding down the Alt key, press and hold the Right Shift key. With both of those buttons still pressed, press the Backspace/Delete key. The display on the BlackBerry smartphone turns off to indicate that the reset has started ...

  8. After the reset, the phone will reboot to the initial setup screen. IMPORTANT: All of your media, data and settings will be erased. This action cannot be undone. If the Device Protection feature is enabled, it will stay enabled. After the reset, you will need to enter your Google account password to use the phone again.

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