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  1. Oct 25, 2022 · Download Article. 1. Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard. 2. Press and hold the Right Shift key. Continue to hold the Alt key while you hold the Shift key. 3.

  2. Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...

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  4. The second option is to reset your password from a computer. Visit the BlackBerry ID reset page linked in the Resources section, click "Reset your password" and follow the on-screen instructions. In both cases, an email will be sent either to the email account associated with your BlackBerry ID or the device itself.

    • Shea Laverty
  5. Jun 24, 2015 · Here's how to do a soft reset: Hold down the power switch for about 3 seconds, until you see a black screen with button choices. Press the "Restart" button at the bottom-right of the display. There's more than one way to do a hard reset, here are the options: Option 1: Power off the device, then power up again.

  6. NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer.

  7. Jun 29, 2011 · Start a Restore process as normal: from the Device menu, select Restore. In the middle of the window that opens, you'll see the "Select Data to Restore" section. If you click on the radio button next to "Select device data and settings" you'll be able to select what databases and options you'll restore to your phone.

  8. Feb 3, 2012 · How to reset your BlackBerry® smartphone

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    • BlackBerryHelp