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  1. Oct 25, 2022 · Download Article. 1. Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard. 2. Press and hold the Right Shift key. Continue to hold the Alt key while you hold the Shift key. 3.

  2. The second option is to reset your password from a computer. Visit the BlackBerry ID reset page linked in the Resources section, click "Reset your password" and follow the on-screen instructions. In both cases, an email will be sent either to the email account associated with your BlackBerry ID or the device itself.

    • Shea Laverty
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  4. Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...

  5. NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer.

  6. Here are the steps for a soft reset: a. Press and hold the “Alt” key. b. Press and hold the “Right Shift” key (the one with the upward-pointing arrow). c. While holding both keys, press the “Delete” key. Your BlackBerry will restart automatically, usually resolving minor issues without erasing any information or settings.

  7. Feb 3, 2012 · How to reset your BlackBerry® smartphone

    • 2 min
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    • BlackBerryHelp
  8. A hard reset is very simple to perform and only requires a few easy tasks. First, once an issue arises, remove the cover at the back of the mobile device to reveal its battery. The back covering usually slides down or there may be a small button to remove the cover. After the cover is removed, the battery will then need to be taken out of the ...

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