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      • To perform a hard reset, remove the battery for a few seconds and then reinsert. For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys. To restore your Blackberry to its original factory settings, go to Options > Security Settings > Security Wipe.
      www.wikihow.com/Reset-a-BlackBerry
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  2. Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos. Try performing the following actions: • If you are trying to save a picture or video to your device memory, delete old data or messages from your device.

    • Overview
    • Hard Reset
    • Soft Reset
    • Factory Reset

    If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps

    Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.

    To perform a hard reset, remove the battery for a few seconds and then reinsert.

    For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.

    Open the battery cover on the back of the BlackBerry.

    Remove the battery from the phone.

    You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.

    Reinsert the battery after a few seconds.

    To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.

    The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.

    Press and hold the Alt key.

    This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.

    Press and hold the Right Shift key.

    Continue to hold the Alt key while you hold the Shift key.

    Press and hold the Backspace/Delete key.

    Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.

    Open the Options on your home screen.

    Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.

    In the Security Settings menu, select Security Wipe.

    Choose what you want erased.

    Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.

    To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.

  3. Apr 27, 2016 · How to perform a hard reset on a BlackBerry. A hard reset on your phone retains all of its settings and data, but it completely shuts it down, removing anything running from system memory. This is a good option if your phone has crashed and is not responding to any commands.

  4. How to reset the BlackBerry smartphone to factory defaults. Printable View « Go BackGo Back

  5. By Reform Ed. 3/4/11 4:22 PM. Alright BlackBerry users, it's time to wipe all that information before you sell, or pass on your BB to someone else. This simple how-to video will let you wipe it all, simply and easily. If you desire you can also choose to leave in your sim card and wipe the contents of that as well.

  6. www.howtoreset.org › blackberry-smartphonesBlackBerry - How To Reset

    Step by step tutorials about factory reset, hard reset, soft reset, safe mode, recovery mode, download mode, fastboot mode, bootloader mode, developer options, virus scan etc. for BlackBerry.

  7. Apr 27, 2013 · 12. 13K views 11 years ago. This video provides detail steps on how to restore BlackBerry smartphone data from a backup file using BlackBerry Link. In addition to performing a full...

    • 2 min
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    • BlackBerryHelp