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  1. Oct 25, 2022 · Download Article. 1. Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard. 2. Press and hold the Right Shift key. Continue to hold the Alt key while you hold the Shift key. 3.

  2. Jun 24, 2015 · Here's how to do a soft reset: Hold down the power switch for about 3 seconds, until you see a black screen with button choices. Press the "Restart" button at the bottom-right of the display. There's more than one way to do a hard reset, here are the options: Option 1: Power off the device, then power up again.

  3. Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...

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  5. To perform a hard reset, complete the following steps: Turn the BlackBerry smartphone off. Remove the battery. Reinsert the battery. Wait for the BlackBerry smartphone to turn on. Note: If the issue returns after performing a hard reset, then contact technical support for further investigation. Update the BlackBerry Device Software.

  6. User Guide Turn off mass storage mode On the Home screen or in a folder, click the Options icon. 2. Click Memory. 3. Change the Mass Storage Mode Support field to Off. 4. Press the Menu key. 5. Click Save. Turn off the prompt for mass storage mode On the Home screen or in a folder, click the Options icon. Page 105: Media Troubleshooting

  7. Mar 12, 2018 · To perform a soft reset on BlackBerry powered by Android smartphone: If the BlackBerry powered by Android smartphone is frozen or an application cannot be closed or exited then perform this soft reset. Press and continue to hold the Power key for 12 seconds. To perform a hard reset on BlackBerry powered by Android smartphone: If the BlackBerry ...

  8. Scroll to and touch Backup & reset. Scroll to and touch Factory data reset. Read the warning. Touch RESET PHONE. If prompted, enter your device lock code (PIN, password, pattern, etc.) and touch Enter. Touch ERASE EVERYTHING. The phone will reset and reboot.

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