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  1. Oct 25, 2022 · Download Article. 1. Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard. 2. Press and hold the Right Shift key. Continue to hold the Alt key while you hold the Shift key. 3.

  2. Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...

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  4. The second option is to reset your password from a computer. Visit the BlackBerry ID reset page linked in the Resources section, click "Reset your password" and follow the on-screen instructions. In both cases, an email will be sent either to the email account associated with your BlackBerry ID or the device itself.

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  5. How to Reset the BlackBerry Smartphone to Factory Defaults - Free download as PDF File (.pdf) or read online for free.

  6. We show you how to perform a soft or hard reset on the BlackBerry Passport. A factory hard reset will erase all data and settings from the device and restore it. You probably want to factory reset your smartphone before you hand it over to it simply uses the phone's software settings and does everything automatically. To perform a

  7. Here are the steps for a soft reset: a. Press and hold the “Alt” key. b. Press and hold the “Right Shift” key (the one with the upward-pointing arrow). c. While holding both keys, press the “Delete” key. Your BlackBerry will restart automatically, usually resolving minor issues without erasing any information or settings.

  8. Read this article from RIM's Knowledge Base to reset your device to factory settings. KB18998 How to reset a factory default BlackBerry smartphone. You can also go to Options > Security > Security wipe and follow the prompts to remove all personal information from the device.

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