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  1. Fortunately, BlackBerry created a means to reset your password should you lock yourself out of your device. You can also, however, choose the "nuclear" option -- completely resetting your phone to factory defaults.

    • Overview
    • Hard Reset
    • Soft Reset
    • Factory Reset

    If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps

    Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.

    To perform a hard reset, remove the battery for a few seconds and then reinsert.

    For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.

    Open the battery cover on the back of the BlackBerry.

    Remove the battery from the phone.

    You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.

    Reinsert the battery after a few seconds.

    To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.

    The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.

    Press and hold the Alt key.

    This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.

    Press and hold the Right Shift key.

    Continue to hold the Alt key while you hold the Shift key.

    Press and hold the Backspace/Delete key.

    Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.

    Open the Options on your home screen.

    Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.

    In the Security Settings menu, select Security Wipe.

    Choose what you want erased.

    Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.

    To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.

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  3. Aug 15, 2022 · Ensure ‘Mobile networks’ is set to ON (Go to Home screen > Manage connections > Ensure Mobile networks in set to ON) Take a stroll in search of signal if you suspect your immediate environment has a poor network coverage. Remove the battery for 15 seconds then slot it back in and boot.

  4. Apr 13, 2024 · Step 1: Backing up your SIM card data. Backing up your SIM card data is an essential first step in resetting your SIM card. It ensures that you don’t lose any important contacts, messages, or other data during the reset process. To back up your SIM card data, you can use various methods.

  5. Apr 27, 2016 · Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the operating system from scratch. How to reset a Blackberry to factory settings.

  6. Jan 21, 2020 · I called Kogan (my provider) to see if there were any outages, but there were none. They told me to reset my SIM? I didn't know this was possible. I also don't know how to reset my SIM. Also: what happens If/when I do; will I lose data/phone numbers? Device: BlackBerry KEYone System: Android Network: Kogan SIM Card: Optus

  7. Jul 28, 2022 · Remove the existing SIM card by removing the battery and popping the SIM card out of its housing. Insert the SIM card for the new network. When you power the phone back on, you will be prompted to enter your unlock code.

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