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  1. Surface Devices. Windows 11 Windows 10. Some models of Surface Pro X, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Go 2, and Surface Go 3 can connect to a cellular data network. If you can’t connect to a cellular network or can’t stay connected, here are some things to try based on the problem you’re having.

  2. Aug 8, 2023 · Soft reset your Surface device. To perform a soft reset on your Surface device, follow these steps: Press and hold the power button on your device for 30 seconds. Release the power button, then wait for 10 seconds. Press the power button again to turn on your Surface device. Instructions will vary based on the Surface model you own; older ...

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  4. Use a SIM and data plan from your mobile operator. Contact your mobile operator to sign up for a data plan or add to your current plan. Insert the SIM card into your Surface that has LTE Advanced or 5G. For more info on how to do this, go to Insert a SIM into your Surface. After the SIM card is inserted, select Start > Settings > Network ...

  5. Remove the SIM card tray from the slot. Keep it face up. Note: If the bumper is attached, the SIM card tray may not come all the way out. If this occurs, slightly insert the SIM ejector tool back into the hole for the SIM card tray, and then gently angle the tool and pull the tray all the way out.

  6. Sep 23, 2023 · To erase the entire SIM card data using a SIM card reader, follow the steps below. Open the SD card drawer on the reader/writer device and place your SIM card in it. Alternatively, insert the SIM card into a designated slot on the device (similar to a USB stick).

  7. Feb 8, 2022 · Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo. Go to Download driver and firmware for Surface , choose (your Surface model) then click Download. Choose the .msi file closest to your current OS Build and click Next. After downloading, run and install the .msi then Restart.

  8. Here’s how to reset your Surface: Select Start > Settings > System > Recovery. Open Recovery. Next to Reset this PC, select Reset PC and choose an option: Keep my files —Reinstalls Windows 11 but keeps your personal files and any apps that came with your PC. This option removes changes you made to settings, as well as apps and drivers you ...