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  1. Nov 25, 2023 · Download Article. Get cellular functionality back by diagnosing why your SIM card isn't working. Co-authored by Hannah Dillon. Last Updated: November 25, 2023 Fact Checked. Restart iPhone. |. Check For an Active Cell Plan. |. Check For Carrier Settings Update. |. Reinsert SIM Card. |. Try a Different SIM Card. |. Contact Carrier for eSIM. |.

  2. Jan 5, 2024 · Then insert the tray into the device completely and in the same orientation that you removed it. The tray also fits only one way. Find the SIM tray on the left side: iPhone 15 Pro* iPhone 15 Pro Max* iPhone 15* iPhone 15 Plus* iPhone 14 Pro* iPhone 14 Pro Max* iPhone 14* iPhone 14 Plus* iPhone 13 Pro Max. iPhone 13 mini. iPhone 12 mini.

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  4. Mar 12, 2024 · Step 1: Contact Your Carrier. Reach out to your current carrier and request an unlock. When you contact your carrier, make sure you have your account information and your iPhone 13s IMEI number ready. The carrier will likely have some eligibility requirements you’ll need to meet before they’ll unlock your SIM card. Step 2: Wait for Confirmation.

  5. Go to Settings > General > Transfer or Reset iPhone > Reset. Choose an option: WARNING: If you choose the Erase All Content and Settings option, all of your content is removed. See Erase iPhone.

  6. Sep 21, 2021 · 1. Take a look at the left-hand edge of your iPhone 13. 2. You should see the SIM card tray below the 'Volume' buttons. 3. Now, find a paper clip or a SIM-eject tool. Don’t use anything too sharp. 4. Push the tool into the small hole on the bottom edge of the SIM card tray . 5. Push firmly but don’t force it. The SIM card tray should pop out . 6.

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  7. Do one of the following: Insert SIM card. Ensure the gold contacts are facing the screen and the notch is located on the top. Remove SIM card. Once the tray is removed, lift the SIM card from the tray. Insert the SIM card tray. Press in on the tray to lock it into place. Connect with us on Messenger. Visit Community.

  8. Step 1 Eject the SIM card tray. Insert a SIM card eject tool into the small hole in the SIM card tray, located on the volume button edge of the iPhone. Press firmly to eject the tray. Step 2 Remove the SIM card tray. Remove the SIM card tray from the iPhone. The SIM card will fall out of the tray easily.

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