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Feb 21, 2013 · Get started with your new BlackBerry® Z10 by inserting the SIM card and media card, and learn how to remove the battery.Visit www.blackberry.com/support for ...
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- BlackBerryHelp
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
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Click Download Images. Set owner information Owner information appears on your BlackBerry® device screen when the device is locked. On the Home screen or in a folder, click the Options icon. 2. Click Owner. Page 174 User Guide 3. Type a name for the folder. 4.
Insert the media card and battery. The media card is optional. If a media card is included, it might already be inserted. User Guide. Quick Help. 10. To remove the media card, press the media card in and then pull it out. Inserting the SIM card, media card, and battery Remove the battery door User Guide Quick Help 9 To remove the battery door ...
Apr 27, 2016 · To do this, open the back cover of the phone to expose the battery. Slide the battery out: you may need to get a fingernail underneath one edge of the battery to lever it out. With the battery out, wait for 30 seconds, so that the RAM can discharge and forget its contents. Re-insert the battery, put the cover back on and turn the phone back on.
Jan 14, 2009 · Quite often the glitches you experience with your BlackBerry can be fixed by pulling the Battery while the device is powered on. Wait 30 seconds and reinser...
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- bbgeeks
Replace the back cover. Place the back cover on the phone, top first, and press the back cover into place. Was this helpful? The SIM card must be inserted before you can use the phone. Follow these instructions to insert the SIM card.Turn off the phone before you insert the SIM card.
