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If your phone is stolen or lost, you may report your IMEI number and block it. As a result, your device won’t operate in the country in which it was registered (if it is reported and blocked by one operator, all other operators from a given country are required to block the device as well).
The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID. You will have to answer your security question and follow the on-screen instructions. The second option is to reset your password from a computer.
- Shea Laverty
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- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Turn off the phone. Press and hold the volume down and power buttons at the same time. Release the power button when the phone vibrates, but continue holding the volume down button. Use the volume buttons to navigate to the "wipe data/factory reset" option, and then press the power button to select it.
Feb 25, 2014 · Buy the newest Blackberry - http://amzn.to/2AKyWMH This is a video on how to perform a factory reset/data wipe on a Blackberry that is locked with a password.
- 3 min
- 653K
- Serg Tech
How to reset BLACKBERRY Classic when locked? If you cannot unlock your BLACKBERRY Classic and are unable to access the phone's settings, you may still be able to reset it using one of the following methods:
In short, you need to notify your mobile operator to block the IMEI and therefore prevent your handset getting registered on the said mobile operator's network, having said that, it would work outside of the country of origin regardless of network block or not provided it is unlocked.
