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Your Network settings have been reset. Images may not be exactly as shown. Applicable to: KEYone, KEY2, KEY2 LE, Motion. Was this article useful? Yes No. If there are issues with the wireless connections on your BlackBerry smartphone, you can reset the network settings to default. This will reset all the network settings for Wi-Fi, mobile data ...
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- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
To check your connection, on the home screen, swipe down. from the top of the screen. Tap. Settings > Networks and Connections > Mobile Network. Check that the Mobile. Network switch is on. • Check that your BlackBerry device is connected to your service provider's network. If you switched wireless networks. manually, your device remains ...
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- Getting Your Unlock Code: Get your BlackBerry’s IMEI number. This unique identifier is required by either your carrier or the third-party unlock provider in order to get your unlock code.
- Unlocking Your BlackBerry: Unlock BlackBerry 10 devices. Go to Settings, select Security and Privacy, and then SIM Card. Scroll down and tap the Unlock Phone button.
- Connect your BlackBerry to the computer using the BlackBerry sync cable.
- Open BlackBerry Desktop Software if it doesn’t open automatically.
- Open the Support Tools interface by clicking the question mark icon, hovering your mouse over "Support Resources" and selecting "Support Tools".
- Click “Reset to Factory Settings" and follow the on-screen instructions to reset your phone.
Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...
When you restore the factory default settings, all personal settings are reset. Follow these instructions to restore the factory default settings. All phone data will be deleted. Data on the SIM card is not deleted. Step 1 of 10. Find "Wipe Handheld". Press the Menu key. Step 2 of 10. Find "Wipe Handheld".
