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  2. Apr 27, 2016 · Whether you’re jump starting a frozen phone or restoring a handset to factory defaults before passing it on, sometimes you need reset your Blackberry to get it working again. There are a number of simple ways to do this, from removing the phones battery to wiping its settings.

    • Overview
    • Hard Reset
    • Soft Reset
    • Factory Reset

    If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps

    Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.

    To perform a hard reset, remove the battery for a few seconds and then reinsert.

    For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.

    Open the battery cover on the back of the BlackBerry.

    Remove the battery from the phone.

    You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.

    Reinsert the battery after a few seconds.

    To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.

    The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.

    Press and hold the Alt key.

    This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.

    Press and hold the Right Shift key.

    Continue to hold the Alt key while you hold the Shift key.

    Press and hold the Backspace/Delete key.

    Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.

    Open the Options on your home screen.

    Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.

    In the Security Settings menu, select Security Wipe.

    Choose what you want erased.

    Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.

    To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.

  3. Try 'wipe handheld' - options / security options / general settings / menu / wipe handheld / "blackberry". Am not sure if this will reset the device itself to factor settings, but it would not harm to try. Alternatively, reload the O.S.

  4. There are 3 methods of resetting a BlackBerry mobile phone a soft reset, a hard reset, and a factory reset. Here is a basic and easy guide to follow for resetting your BlackBerry phone, hopefully, to its previous operating state. Let us look into all the methods for a reset in detail.

  5. How to Reset Your Blackberry. It is always safest to erase your device of all personal information before sending to us, but rest assured if you forget or don't know how, we will set your device back to factory setting. 1) Click the Options icon on your BlackBerry home screen.

  6. Jun 29, 2011 · Using BlackBerry Desktop Software (or some command line...er, commands), you can reset all of the settings on your device to their "factory" defaults. And no, this option doesn't return your BlackBerry to the way it was when it left the manufacturer.

  7. Oct 13, 2011 · Learn how to restore your BlackBerry device to its original settings with this step-by-step guide.