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  1. Apr 25, 2017 · On the computer, click on Go > Applications > Utilities > Terminal. Type cd /Applications/BlackBerry\ Desktop\ and press Enter. Type ./bbdm resettofactory and press Enter. Note: If the smartphone has a password enabled, that password must be specified within the command line.

  2. Oct 25, 2022 · To perform a hard reset, remove the battery for a few seconds and then reinsert. For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys. To restore your Blackberry to its original factory settings, go to Options > Security Settings > Security Wipe. Method 1.

  3. >You can use the Reset to Factory Defaults on Wipe IT policy rule to require that a BlackBerry device reset to the factory default settings when the BlackBerry device receives the Delete all device data and disable device IT administration command over the wireless network.

  4. Apr 27, 2016 · A hard reset on your phone retains all of its settings and data, but it completely shuts it down, removing anything running from system memory. This is a good option if your phone has crashed and is not responding to any commands. The easiest way to do this is to remove the battery.

  5. Apr 26, 2017 · Overview. The Support Tools section provides the ability to reset the BlackBerry smartphone to factory defaults. This will delete any IT policies the BlackBerry smartphone may have, but leave 3rd party applications intact. Warning: The following procedures will delete all data on the BlackBerry smartphone.

  6. Scroll to and touch Settings. Scroll to and touch Backup & reset. Scroll to and touch Factory data reset. Read the warning. Touch RESET PHONE. If prompted, enter your device lock code (PIN, password, pattern, etc.) and touch Enter. Touch ERASE EVERYTHING. The phone will reset and reboot.

  7. Oct 13, 2011 · The following process details how to restore a Blackberry to factory defaults. The instructions are based on a Blackberry 8320, however the steps should still apply to other models. Please Note: After wiping the phone you will need to configure it again. Stored images, SMS’s and configuration will be lost.

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