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  1. Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...

  2. Here's how to wipe the BlackBerry 10 OS on a BlackBerry Z10 and reset the phone to factory settings. It's a really easy process. Note, wiping the phone won't...

    • 2 min
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    • CrackBerry Kevin
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  4. The second option is to reset your password from a computer. Visit the BlackBerry ID reset page linked in the Resources section, click "Reset your password" and follow the on-screen instructions. In both cases, an email will be sent either to the email account associated with your BlackBerry ID or the device itself.

    • Shea Laverty
  5. On your computer, open BlackBerry Link. 2. Connect your device to your computer using a USB cable. 3. At the side of the BlackBerry Link window, click your device. 4. • On a Windows computer, click Back Up & Restore. Click Factory Reset. • On a Mac computer, click BlackBerry Link > Preferences.

  6. A hard reset and having your curve return to "factory state" are two different things. For a hard reset, you can pull out the battery while the phone is still on, leave it out for 30 seconds, and then put it in. This will erase all info on the BB. For a wipe (start from scratch): Go to options>security options>general settings, and then hit menu.

  7. Find "Security Wipe". Slide your finger down the display starting from the top edge of your phone. Press Settings. Step 2 of 5.

  8. When you restore the factory default settings, all personal settings are reset. Follow these instructions to restore the factory default settings. All phone data will be deleted. Data on your SIM isn't deleted.

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