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Apr 27, 2016 · How to perform a hard reset on a BlackBerry. A hard reset on your phone retains all of its settings and data, but it completely shuts it down, removing anything running from system memory. This is a good option if your phone has crashed and is not responding to any commands.
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
1. Connect your BlackBerry to the computer using the BlackBerry sync cable. 2. Open BlackBerry Desktop Software if it doesn’t open automatically. 3. Open the Support Tools interface by...
May 11, 2023 · From your Computer: Go to Google.com > head to android.com/find. Sign in to your Google account and choose the device you want to factory reset. You will see the Ring and Enable Lock & Erase options then. Click Ring will make your Android phone ring for five minutes even if you have set your Android phone into silent or vibrant mode.
Jun 6, 2007 · Originally Posted by naviwilliams. Try 'wipe handheld' - options / security options / general settings / menu / wipe handheld / "blackberry". Am not sure if this will reset the device itself to factor settings, but it would not harm to try. Alternatively, reload the O.S.
1. On your computer, open BlackBerry Link. 2. Connect your device to your computer using a USB cable. 3. At the side of the BlackBerry Link window, click your device. 4. Do one of the following: • On a Windows computer, click Back Up & Restore. Click Factory Reset. • On a Mac computer, click BlackBerry Link > Preferences. Click Reload > Reload.
From the BlackBerry Contact Catalog drop-down menu, please select the following: Select Technical Support. Select BlackBerry Smartphones & Smartphone Software. Select the appropriate product from Product Type. Please note that your smartphone’s IMEI is required for the BlackBerry Smartphones option. Contact BlackBerry.
