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Apple Support. 1.77M subscribers. 683K views 4 months ago. If you're unable to unlock your iPhone, even after troubleshooting, here's how to erase your device and restore it to factory settings.
- 8 min
- 660.3K
- Apple Support
Jan 16, 2024 · Restoring backup to a new iPhone is a simple process that involves a few steps. First, ensure that you have a backup of your old iPhone either on iCloud or a computer. Then, turn on your new iPhone and follow the on-screen prompts until you reach the “Apps & Data” screen.
- Overview
- Get your device ready
- Restore your device to factory settings
- If you can't access a computer
- Get help
A factory restore erases the information and settings on your iPhone, iPad or iPod and installs the latest version of iOS, iPadOS or iPod software.
1.Make sure your Mac or PC is up to date. If you're using iTunes, make sure you have the latest version.
2.If you want to save the information on your iPhone, iPad or iPod, make a backup.
1.Open the Finder on your Mac, or open the Apple Devices app on your PC. If your PC doesn’t have the Apple Devices app, or your Mac is using macOS Mojave or earlier, open iTunes instead. Find out which macOS your Mac is using.
2.Connect your device to your computer.
3.If a message asks for your device's passcode or to Trust This Computer, follow the onscreen steps. Get help if you've forgotten your passcode.
4.Select your device when it appears on your computer. Find out what to do if your iPhone, iPad or iPod touch is unresponsive or won't turn on. Or get help if your device doesn’t appear on your computer.
5.Click Restore [device]*. If you’re signed in to Find My, you need to sign out before you can click Restore.
6.Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS or iPod software.
If you can’t access a computer and your device still works, you can erase and restore your device without a computer.
•Find out what to do if you see an error message.
•Find out how to restore your device from a backup.
Jul 9, 2021 · Check the Apple ID that appears in the card is the one you want to use for your new iPhone. Press 'Continue'. When the animation appears, hold your new iPhone over the old iPhone. Tap on Finish on ...
- Deputy Editor
Back up your device. Make sure to back up your device so you can restore your data later. Tap Settings > General > Transfer or Reset [Device] Tap Erase All Content and Settings. If asked, enter your passcode or Apple ID password. Forgotten your passcode or Apple ID password? Confirm you want to erase your device.
5.7K. 1.1M views 5 months ago iCloud. Learn three ways you can transfer your data to a new iPhone. We’ll show you how to use iCloud and your previous device, how to transfer directly from your...
- 7 min
- 1.1M
- Apple Support
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Sep 18, 2022 · Frequently Asked Questions. What to Know. Always back up your data before performing a factory reset on an iPhone. Otherwise, you will lose your data. Go to Settings > General > Reset > Erase All Content and Settings. Enter passcode and choose Erase. To disable iCloud/Find My iPhone: Settings > [ Your name] > iCloud > Find My iPhone.
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