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  2. Guided Support. Option 1. Option 2. Option 3. Find useful information to get the most out of your BlackBerry smartphone or app. Visit BlackBerry Docs. If this didn't resolve your issue please try the next option. Check if your question has already been answered. Visit the BlackBerry Knowledge Base.

  3. Feb 27, 2022 · USE THAT ONE to wipe and reset your device (to learn how to use an autoloader, visit this page: https://forums.crackberry.com/blackberry-10-os-f269/guide-how-load-os-using-autoloader-927076/). When you are done, check this post, and follow the guide of Vladimir to reach the BBID popup:

  4. Jun 8, 2022 · So, did some more research and figured the only way into this was to reformat (guess that's not the correct term) the phone. Found a download that when you download, extract and run - then pull the battery from the BB , plug into PC and then put battery in, it will reload the software effectively removing my issue.

  5. Apr 27, 2016 · Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the operating system from scratch. How to reset a Blackberry to factory settings.

  6. Also, in case others run into this, I'll post it here, to the best of my memory: the first few times I tried this, the phone would go for a split second to the "Regional Update" screen then go back to the WiFi Setup screen. I'd hit the "Next" button on the WiFi setup screen and then it would do the split-second "Regional Update" screen again.

  7. Jun 6, 2015 · Switched off the phone. Open the link in PC. Connected device to PC. Switched on the phone. Link asked to reload the OS and did that. Took around 15 minutes and then got back all setup from beginning and worked fine. Still, thinking why it got stuck in infinite loop of setup process.

  8. Oct 25, 2022 · Things You Should Know. To perform a hard reset, remove the battery for a few seconds and then reinsert. For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys. To restore your Blackberry to its original factory settings, go to Options > Security Settings > Security Wipe. Method 1.

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