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Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
If you can't reset your password, your only option is to completely reset the phone. A full security wipe can be initiated from within the operating system, as detailed below. However, when you're locked out of the operating system, your only option is to force the automated security wipe.
- Shea Laverty
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Jan 28, 2010 · Then the white spinning clocks comes on and then back to the red led and keeps resetting. It does this on both curves we just purchased for work. Same PC works without a hitch for a 9550 and a 9630 same usb cord. As soon as I remove the usb cord from the curves, they boot up fine. Any help would be nice.
When you restore the factory default settings, all personal settings are reset. Follow these instructions to restore the factory default settings. All phone data will be deleted. Data on the SIM card is not deleted. Step 1 of 10. Find "Wipe Handheld". Press the Menu key. Step 2 of 10. Find "Wipe Handheld".
1- Open BlackBerry Manager. 2- Select BlackBerry Domain. 3- Click on Edit properties. 4- Select IT Policy. 5- Double click on IT Policy. 6- Select the corresponding IT policy or create a new one and click Properties. 7- Select Security. 8- Set the drop-down list “Reset to defaults to serial when erasing” in True.
• Tap Delete Data. Type the password for your BlackBerry ID. Tap Verify. • Type blackberry. Tap Delete Data. When the security wipe is completed, your device turns off automatically. To turn on your device, press the Power/ Lock key. When the security wipe is completed, BlackBerry Protect is also turned off. To turn on BlackBerry Protect, tap
