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Apr 27, 2016 · There are a number of simple ways to do this, from removing the phone’s battery to wiping its settings. These methods should cover most BlackBerry devices, but there may be specific ways to reset your device’s particular model. You can find these in your phone’s instruction manual.
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
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View and Download Blackberry Classic user manual online. Classic cell phone pdf manual download. Also for: Classic smartphone, Q10.
View & download of more than 1675 Blackberry PDF user manuals, service manuals, operating guides. Cell Phone, Software user manuals, operating guides & specifications
4. Press the Menu key. 5. Click Download Images. Set owner information Owner information appears on your BlackBerry® device screen when the device is locked. On the Home screen or in a folder, click the Options icon. 2. Click Owner. Page 174 User Guide 3.
Scroll to and touch Backup & reset. Scroll to and touch Factory data reset. Read the warning. Touch RESET PHONE. If prompted, enter your device lock code (PIN, password, pattern, etc.) and touch Enter. Touch ERASE EVERYTHING. The phone will reset and reboot.
Step 1. Press down the alt key on the keyboard and keep holding it down. Step 2. Press the right shift key >> hold it (while continuing to press the alt key). Step 3. Now go to the backspace/delete key >> hold it down, while still holding down the alt and right shift keys together. Step 4. Wait for the phone to reset.
