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  2. Apr 27, 2016 · Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the operating system from scratch. How to reset a Blackberry to factory settings.

    • Overview
    • Hard Reset
    • Soft Reset
    • Factory Reset

    If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps

    Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.

    To perform a hard reset, remove the battery for a few seconds and then reinsert.

    For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.

    Open the battery cover on the back of the BlackBerry.

    Remove the battery from the phone.

    You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.

    Reinsert the battery after a few seconds.

    To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.

    The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.

    Press and hold the Alt key.

    This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.

    Press and hold the Right Shift key.

    Continue to hold the Alt key while you hold the Shift key.

    Press and hold the Backspace/Delete key.

    Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.

    Open the Options on your home screen.

    Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.

    In the Security Settings menu, select Security Wipe.

    Choose what you want erased.

    Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.

    To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.

  3. Scroll to and touch Backup & reset. Scroll to and touch Factory data reset. Read the warning. Touch RESET PHONE. If prompted, enter your device lock code (PIN, password, pattern, etc.) and touch Enter. Touch ERASE EVERYTHING. The phone will reset and reboot.

  4. Press and hold theAltkey. b. Press and hold theRight Shiftkey (the one with the upward-pointing arrow). c. While holding both keys, press the “Delete” key. Your BlackBerry will restart automatically, usually resolving minor issues without erasing any information or settings. 2. Hard Reset.

  5. Apr 6, 2010 · By johnny b pierce. 4/6/10 11:08 AM. 5/12/10 3:59 PM. This video will show you how to do a master reset, and a factory reset on your Blackberry. If you ever need to do this, this video tutorial is a great place to start. Just follow along with this tutorial.

  6. Apr 6, 2010 · By johnny b pierce. 4/6/10 11:37 AM. Before you sell your Blackberry on eBay you may want to erase all personal data on the device. This video will show you exactly how to reset your Blackberry and erase all personal information.

  7. Mar 4, 2011 · How To Perform a master reset on a BlackBerry Curve. By Reform Ed. 3/4/11 4:22 PM. Alright BlackBerry users, it's time to wipe all that information before you sell, or pass on your BB to someone else. This simple how-to video will let you wipe it all, simply and easily.

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