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Mar 30, 2017 · Disconnect from the PC, and the device will startup. Optional but recommended: Wipe your device at your Settings > Security > Security Wipe. This can take 30 mins to an hour. Go through the required device setup of connecting to WiFi, Agreements, enter your BlackBerryID, and Get Acquainted screens.
Jun 24, 2015 · Here's how to do a soft reset: Hold down the power switch for about 3 seconds, until you see a black screen with button choices. Press the "Restart" button at the bottom-right of the display. There's more than one way to do a hard reset, here are the options: Option 1: Power off the device, then power up again.
1. On the home screen, swipe down from the top of the screen. 2. Settings > Software Updates. 3. Tap Check for Updates. You can also update your device software using BlackBerry Link. For more information, see the Help documentation for. BlackBerry Link.
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Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...
Nov 6, 2020 · Step 1. Know the model of your device and what firmware it uses. First of all, you need to find out if there is a firmware update available for your device. To do that, you first need to know your device's exact model name and the current firmware on it.
Oct 25, 2022 · Download Article. 1. Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard. 2. Press and hold the Right Shift key. Continue to hold the Alt key while you hold the Shift key. 3.
From the BlackBerry Contact Catalog drop-down menu, please select the following: Select Technical Support. Select BlackBerry Smartphones & Smartphone Software. Select the appropriate product from Product Type. Please note that your smartphone’s IMEI is required for the BlackBerry Smartphones option. Contact BlackBerry.
