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- To perform a hard reset, remove the battery for a few seconds and then reinsert. For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys. To restore your Blackberry to its original factory settings, go to Options > Security Settings > Security Wipe.
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Workaround. You must perform a factory reset on the affected devices. For more information about performing a factory reset while in recovery mode, refer to steps 4-8 in this Samsung article. Administrators can control the device software releases that are installed on Samsung Knox devices, if they are being managed by BlackBerry UEM.
Update your BlackBerry smartphone software. Get the latest software for your BlackBerry® smartphone to access new features and applications, improve the performance of your smartphone or resolve a technical issue.
Jun 24, 2015 · Hold down the power switch for about 3 seconds, until you see a black screen with button choices. Press the "Restart" button at the bottom-right of the display. There's more than one way to do a hard reset, here are the options: Option 1: Power off the device, then power up again.
From the BlackBerry Contact Catalog drop-down menu, please select the following: Select Technical Support. Select BlackBerry Smartphones & Smartphone Software. Select the appropriate product from Product Type. Please note that your smartphone’s IMEI is required for the BlackBerry Smartphones option. Contact BlackBerry.
Apr 27, 2016 · Whether you’re jump starting a frozen phone or restoring a handset to factory defaults before passing it on, sometimes you need reset your Blackberry to get it working again. There are a number of simple ways to do this, from removing the phone’s battery to wiping its settings.
1. On the home screen, swipe down from the top of the screen. 2. Tap. Settings > Software Updates. 3. Tap Check for Updates. You can also update your device software using BlackBerry Link. For more information, see the Help documentation for. BlackBerry Link.
May 15, 2015 · Learn how to update your BlackBerry 10 device (Q5, Q10, Z3, Z10, Z30, Passport, Classic, Leap, P’9982, P’9983) to the newest OS 10.3.1. We will show you two different ways to update your...
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