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The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID. You will have to answer your security question and follow the on-screen instructions. The second option is to reset your password from a computer.
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- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
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- Getting Your Unlock Code: Get your BlackBerry’s IMEI number. This unique identifier is required by either your carrier or the third-party unlock provider in order to get your unlock code.
- Unlocking Your BlackBerry: Unlock BlackBerry 10 devices. Go to Settings, select Security and Privacy, and then SIM Card. Scroll down and tap the Unlock Phone button.
Apr 27, 2016 · By ITPro. published 27 April 2016. Is your BlackBerry not behaving or are you simply ready to get rid of it? Here's how you can reset it and, if needed, wipe all settings. Whether you’re jump starting a frozen phone or restoring a handset to factory defaults before passing it on, sometimes you need reset your Blackberry to get it working again.
Jan 28, 2010 · 1) Go to menu. 2) Go to options. 3) Go to advanced options. 4) Sim card. 5) Type in MEPD (you will not see text appear on screen while typing) 6) Type in MEP, hold ALT & press 2 (while holding ALT) TIPS: To get your IMEI number (on Blackberry phones): Press *#06# from the home screen or the call screen. It should pop right up. Video Loading.
Classic. How to reset BLACKBERRY Classic when locked? If you cannot unlock your BLACKBERRY Classic and are unable to access the phone's settings, you may still be able to reset it using one of the following methods: Use Android Device Manager or Find My Device.
Apr 28, 2016 · Turn your phone on and lock the keypad by pressing and holding the ‘k’ button (Q10 only) or tapping the Lock button at the top of the BlackBerry. You can unlock your BlackBerry by pressing the Lock button at the top of your phone again. Voila, you’re in!
