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Step 1 Battery. Turn the phone over so that the back cover faces up. Locate the groove at the bottom center of the phone. Press the groove with your thumb to release the edge of the case from the phone.
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- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
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To reassemble your device, follow these instructions in reverse order. Step 3 Lift the bottom corner of the battery with your fingers. Remove the battery from the body of the phone. BlackBerry Z10 Battery Replacement Guide ID: 29568 -Draft: 2018-03-21 This document was generated on 2020-11-23 04:46:57 PM (MST).
Jun 24, 2015 · Hold down the power switch for about 3 seconds, until you see a black screen with button choices. Press the "Restart" button at the bottom-right of the display. There's more than one way to do a hard reset, here are the options: Option 1: Power off the device, then power up again.
Nov 13, 2014 · http://azcellphones.com/ presents the Blackberry Z10 Repair - Back and Battery RemovalCheck out more Blackberry Z10 repair videos here http://azcellphones.co...
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Oct 1, 2013 · You can order this battery for Blackberry Z10 and Blackberry Laguna on BatteryUpgrade.com: http://bit.ly/GzEIDF
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User Guide Getting started Getting started Inserting the SIM card, battery, and media card Remove the battery door Tip: The battery door is flexible and may bend when you remove it. To remove the battery door, pull up the bottom of the battery door. Insert or remove the SIM card Do one of the following: •...
