Search results
If there are issues with the wireless connections on your BlackBerry smartphone, you can reset the network settings to default. This will reset all the network settings for Wi-Fi, mobile data and Bluetooth.
- My Account & Billing
Find a store Enter your address or postal code Filter store...
- My Account & Billing
- Overview
- Restart your phone and route
- Check the network settings on your phon
- Disable and re-enable Wi-Fi on your phon
- Delete the Wi-Fi connection and reconnec
- Update your phone's softwar
- Check for Wi-Fi interferenc
- Reset your phone's network setting
- Make sure your phone can connect to other network
- Check your router configuratio
Do you know your Wi-Fi is working, but it won't work on your phone? If other devices can
but your Android or iPhone can't, there are a few simple troubleshooting steps to take. This wikiHow article will teach you how to fix when Wi-Fi isn't working on your phone but works on other devices.
Even if other devices can use Wi-Fi, try unplugging your router for about one minute and plugging it back in.
Restarting your phone can fix a buggy Wi-Fi connection.
Power down your phone and router, then turn them back on.
It sounds too simple, but restarting both devices can clear up glitches that prevented either from working properly.
To restart your router, unplug its power cord from the wall and leave it unplugged for about 30 seconds to a minute.
While your router is unplugged, restart your
Make sure your phone is connected to the right network.
Your phone may have automatically connected to an old network that doesn't have internet access. Make sure your phone is connected to the same Wi-Fi that the devices in your home or office are connected to.
, your phone will still use the old password to connect. The connection will fail, and you'll notice that Wi-Fi is working for everything else except your phone.
You should also check if you're connected to the
5 GHz or 2.4 GHz
Wi-Fi frequency. frequency on your router. Your phone might have a poor connection on the 5 GHz frequency, so connect to the 2.4 GHz frequency instead.
Turn Wi-Fi off on your phone for a few moments.
This will refresh your connection and could be your solution. When you turn the Wi-Fi back on, ensure your phone connects to the proper Wi-Fi network. To disconnect and reconnect:
Swipe down from the top of your screen to open the Quick Settings panel, then tap the Wi-Fi icon twice: once to turn it off, and once more to turn it back on.
If your iPhone has a Home button, swipe up from the bottom of the screen. If not, swipe down from the top-right corner of the screen. Tap the Wi-Fi icon to turn it off, then tap it again to turn it back on.
Forget the network and re-connect to refresh your connection.
If restarting Wi-Fi didn't get Wi-Fi working on your phone, try "forgetting" the network and connecting again like a new Wi-Fi network.
In your phone's Settings, go to
Select your network and tap the gear (Android) or "Info" icon (iPhone).
This will erase all the settings that your phone has for that network.
Open the Wi-Fi connections page again. You'll see your Wi-Fi network in the list of available networks.
If iOS or Android OS is outdated, you may have Wi-Fi problems.
If an update is available, you want to download and install it.
Other devices may have less interference.
Objects between your phone and the Wi-Fi access point can prevent you from accessing the internet from your phone, even if other phones and computers have no trouble getting online. Walls, running water, metal, large furniture, and excessive distance can all hinder your Wi-Fi connection. Try getting closer to the router to see if Wi-Fi starts working again on your phone.
Delete your network settings to start from scratch.
If something is wrong with your phone's general network settings, you'll have trouble getting online when connected to Wi-Fi. Keep in mind that this action will delete all of your saved Wi-Fi networks and passwords—make sure you have the
password to your Wi-Fi network
To reset your network settings on iPhone, go to
Try connecting to a different Wi-Fi network.
For example, if Wi-Fi isn't working on your phone when you're at home, try going to a café or somewhere else with public internet access to see if you can get online there. If you can get online somewhere else, you'll know the problem is not with your phone.
The router may not be configured properly for your phone.
If nothing else has worked, the problem is likely related to your router. If you (or your network administrator) made changes to your
, you may have inadvertently prevented your phone from accessing the internet when connecting to Wi-Fi. If you've set up
, static IP addresses, firewall rules, or made other configuration changes, double-check your work to make sure you haven't blocked internet access for your phone.
to its original factory settings.
If your router is very old, it may not be compatible with your phone. If you haven't upgraded your router in a while and Wi-Fi still doesn't work on your phone, you may need a new router.
People also ask
How do I Fix wireless connections on my BlackBerry smartphone?
How do I fix Wi-Fi not working on my phone?
How do I Fix my iPhone not connecting to Wi-Fi?
How do I fix a buggy Wi-Fi Connection?
Feb 8, 2024 · Try connecting to a Wi-Fi network in a different location. If your device can connect, you need to get help with your Wi-Fi network. If your device can't connect to any Wi-Fi networks, contact Apple. Update your Wi-Fi router with the latest firmware and make sure that the router supports your Apple product.
Aug 6, 2010 · Find out what's new and changed on your iPhone with the iOS 17.4 update. Learn how to manage your network connections through the Mobile Network Options pane on a BlackBerry phone. This clip will show you how it's done.
BlackBerry phones vary in appearance. One thing they all do have in common is the BlackBerry logo printed somewhere on the device. Identifying exactly which BlackBerry (formerly known as RIM) phone you own can sometimes be a challenge. Usually, it says on the front of the device which manufacturer it is from.
Apr 6, 2021 · published 6 April 2021. How to use the Smart Search bar in Safari on iPhone and iPad(Image credit: iMore) Jump to: Toggle your Wi-Fi off and on again. Check the network. Reset your network settings. Check the router. Reboot your iPhone. Restore your iPhone or iPad. Contact Apple.
Jul 19, 2023 · Turn Airplane Mode to reenable Wi-Fi. Make sure Wi-Fi is on. A good rule of tech support is to confirm whatever you're trying to fix is turned on. In this case, you may simply need to turn on Wi-Fi on your iPhone. Using Control Center to turn on Wi-Fi is easiest.
