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  1. Turn off the Airplane. Mode switch. • Check that the connection to the wireless network is on. To check your connection, on the home screen, swipe down. from the top of the screen. Tap. Settings > Networks and Connections > Mobile Network. Check that the Mobile. Network switch is on.

  2. To help you get started, here’s some useful information that can help you connect and manage Wi-Fi networks on your BlackBerry 10 smartphone.Connecting to Wi...

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    • What Could Cause A Blackberry Not to Connect to The Internet?
    • Why Are My Call Credits Being deducted Instead of My megabytes?
    • Native Browser Settings
    • TCP IP Settings
    • Host Routing Table Settings
    • Date Setting
    • Network Diagnosis
    • Battery Pull

    Some causes of internet connection problem on a Blackberry include: 1. No data plan: The phone might not have an active / supported data plan 2. Slow internet connection: The internet connection might be too sluggish to do anything meaningful 3. Proxy misconfiguration: The proxy settings might have been tampered with or not set at all 4. Missing se...

    This is a network related issue and as a result of using an app while subscribed to an unsupported data plan (this is sometimes just a network error). It could occur on newly unlocked phones. You’ll need to call your Internet Service Provider (your network) to have this corrected.

    If your native browser gives you an error message like ‘Could not connect to internet…..contact your service provider’ or ‘A wireless network is required to….please connect to a wireless network and retry’ then: 1. Launch your native browser 2. Press the menu button (Blackberry button) 3. Go to options 4. Set the two connection settings at the top ...

    Some apps like Operamini, 2go, Whatsapp,UC web.. etc connect via the TCP/IP setting; which is why they can work fine without BIS (you only need have an alternative data plan / MB). When such apps are having trouble connecting to the internet, simply: Go to the Home screen and click on Options Select Device Select Advanced System Settings Select TCP...

    This setting could get faulty when you remove your BIS SIM or are experiencing network issues. To set it right: Go to the Home screen and click on Options Select Device Select Advanced System Settings Select Host Routing Table Press the menu button (Blackberry button) then select Register now You should get an SMS confirming registration

    Ensure date, time and timezone are correct. To edit the date and time: Go to the Home screen and click on Options Select Display Select Date and Time

    This particular one is unique to browsers. Whenever you keep trying to load a page but you keep getting connection error messages, clear browsing history > clear cookies > If you still get the connection error message, click ‘retry’ or allow it to diagnose your connection to see if you have a working internet connection

    A hard reset simply means pulling out your battery while your phone is on then slotting it back in ranging from a few seconds to ten minutes later. This helps clear all errors and clear your Blackberry’s memory. See the video tutorial below or @ http://youtu.be/cJ8DR2BB-5Y Hovatek….just a button away!

  4. Your Network settings have been reset. Images may not be exactly as shown. Applicable to: KEYone, KEY2, KEY2 LE, Motion. Was this article useful? Yes No. If there are issues with the wireless connections on your BlackBerry smartphone, you can reset the network settings to default. This will reset all the network settings for Wi-Fi, mobile data ...

  5. Feb 12, 2013 · This video provides basic steps on how to enable and setup the various network connection types such as the mobile network, Wi-Fi, Bluetooth and NFC.Visit ww...

    • 4 min
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    • BlackBerryHelp
  6. I can't connect to the mobile network Try the following actions: • If your BlackBerry smartphone uses a SIM card, verify that your SIM card is inserted in your smartphone correctly.•. If your smartphone normally connects to a CDMA network and your smartphone supports international roaming, verify that your smartphone is in global roaming mode.

  7. Connect your new BlackBerry® Z10 to a Wi-Fi® network and enable your Bluetooth® connections.Visit www.blackberry.com/support for access to product manuals, t...

    • 2 min
    • 3.6K
    • BlackBerryHelp
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