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Yes, smart meters are as accurate as traditional gas and electricity meters. And, because they send automated meter readings, you get more accurate bills. If you don’t have smart meters and you don’t submit regular manual meter readings to your supplier – which many of us don’t – you’ll get estimated bills and may be paying more than you need to.
Smart meters record your energy use and automatically send meter readings to us, meaning an end to estimated bills. If you're in need of smart meter help or support, you can find out everything you need to know about British Gas meters here.
The energy price cap starting 1 April 2024 is £1,690 a year for a typical household who use gas and electricity and pay by Direct Debit. This is based on an annual gas usage of 11,500 kWh and annual electricity usage of 2,700 kWh. Eligibility and terms and conditions apply. Join British Gas and lower your energy bills.
Check how much gas and electricity you’re using: Press the Home button; Select Gas usage or Electricity usage from the menu; What do the lights on my smart energy monitor mean? The illuminated button at the bottom of the monitor shows your electricity usage. Green is low, amber is medium and red is high. Blue is for gas only.
If you’re having problems with your boiler, you need a repair rather than a service. It’s easy to book a repair – and prices start from £125. Just click below to get started. Ensure your boiler is running safely and efficiently with British Gas' boiler service. Our expert engineers provide servicing and maintenance to keep you warm.
Submit a meter reading. We make it easy to submit a meter reading. Providing an up to date meter reading will ensure you’re receiving accurate bills and paying the right amount for your energy. You don't need to submit any readings if you have a Smart meter or Pay As You Go meter.
The British Gas Energy Trust provides millions of people with advice, support and grants. Find help for all British Gas products and services including emergencies and breakdowns, bills and payments, appliances, home energy top up and moving home.
