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Verizon has an overall rating of 3.8 out of 5, based on over 34,239 reviews left anonymously by employees. 70% of employees would recommend working at Verizon to a friend and 56% have a positive outlook for the business. This rating has decreased by 1% over the last 12 months.
- Verizon Career: Working at Verizon | Glassdoor
Glassdoor gives you an inside look at what it's like to work...
- Verizon UK Career: Working at Verizon UK | Glassdoor
Reviews. -- Jobs. 4. Salaries. -- Interviews. 1. Benefits....
- Verizon Career: Working at Verizon | Glassdoor
- Pros of Working For Verizon
- Cons of Working For Verizon
- Should You Work For Verizon?
1. Benefits
Benefits are always a welcome part of any job. At Verizon, the benefits, according to most employees, are the best you can get. First, there’s no waiting period, the medical benefits kick in on your first day of work. Most companies require a waiting period of at least 1 month. Medical coverage includes dental and vision. There are 8 paid holidays per year and employers can take 6 paid personal days a year as well. Vacation time is based on seniority and starts at 3 weeks per year, capping of...
2. Perks
In addition to other local and group discounts, Verizon employees receive 50% discounts on phone plans and cable. Though there are no discounts on phones, there are several contests and raffles all year round where workers can win a phone. If you’re thinking about going back to school, Verizon’s got you covered. They will pay up to $8,000 a year in tuition. The company will pay the school directly so there’s no out-of-pocket expense. These are some great perks that can help families save mone...
3. Health And Wellness Programs
Verizon takes the physical and mental health of its employees seriously. This is why they developed the “Be Well, Work Well” program. The initiative includes free, on-site health screenings, mammographies, flu shots, and 24/7 access to mental health and substance abuse resources. Employees can also utilize free sessions with a health coach and personal training sessions. These are great resources for people that feel they are too busy to see a doctor or hit the gym.
1. Customers
The number one complaint among Verizon employees is the customers. Of course, these are not all customers, many are friendly and pleasant. However, there are many instances when people are already upset when they call. Whether their service is malfunctioning or has been shut off, they’re mad before they contact the company. Employees have reported many situations where the customers become aggressive and yell, use profanity, and call them names. People have also been known to threaten violenc...
2. Performance Pressure
Verizon, like all other successful companies, has high expectations of its workforce. It’s totally understandable that Verizon wants to have satisfied customers. But, some employees feel that the extra effort is put entirely on the shoulders of entry-level staff. Not only is perfect customer service expected, but also the added pressure to sell. Employees are pushed to sell everything from more data to expensive cable packages. Even if that’s not what the customer was calling about.
3. Jobs Are Outsourced
One of the drawbacks workers often complain about at Verizon is the outsourcing of jobs. Outsourcing is when corporations hire people from outside the company, or non-employees, to perform the duties normally done by employees from within the company. Employees say that this not only creates job losses but also leads to a lack of trained professionals representing the company. Workers say this reflects poorly on them and Verizon as a whole.
Verizon seems like a good company to work at. They offer competitive pay and great benefits. The fact that they pay for tuition is a big plus for anyone looking to further their education. There are many programs in place to help employees and their families. Even with all these great perks, not every job or company is for everyone. Part of working...
Learn about popular job titles at Verizon. 31,617 reviews from Verizon employees about Verizon culture, salaries, benefits, work-life balance, management, job security, and more.
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Verizon has an employee rating of 3.8 out of 5 stars, based on 32,387 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars). read more.
- (34.4K)
May 19, 2024 · Verizon. Is this your company? Overview. 79. Reviews. -- Jobs. 218. Salaries. 9. Interviews. 38. Benefits. -- Photos. 56. Diversity. Verizon Reviews. 3.7. 72% would recommend to a friend. (74 total reviews) 100% approve of CEO. Companies can't alter or remove reviews. (Really!) See how Glassdoor protects users and content. Show More Insights.
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