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      • Yes, Odeon does offer refunds, but they also have a refund policy that you have to adhere to as their customer. If you're a member of Odeon's myODEON or myLIMITLESS, you're allowed to cancel your Odeon film booking as long as the film doesn't start within two hours.
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  2. If you are a myODEON or myLIMITLESS member, you can cancel a booking you have made as long as the film is not starting within 2 hours. Unfortunately, you or Guest Services cannot amend a booking, the best thing to do is to cancel and refund your booking and then make a new one.

  3. If you are a myODEON or myLIMITLESS member, you can cancel a booking you have made as long as the film is not starting within 2 hours. Unfortunately, you or Guest Services cannot amend a booking, the best thing to do is to cancel and refund your booking and then make a new one.

  4. How do I refund my purchase? What do the film certificates mean? What should I bring to prove my age? Can I take a baby into the cinema? Do I have to pay for them?

  5. Aug 25, 2020 · We purchased tickets in the foyer at the Odeon just before lockdown. They cost us £64 and were paid for by credit card. Lockdown came and all the shows were cancelled. We rang customer services and they said they couldn’t refund the money because the transaction wasn’t done online.

  6. I’ve genuinely got no idea what to do as my only proof of paying for these tickets is two -£12 charges on my app. Odeon’s website says that you cant refund a ticket until they’ve stopped pending.

  7. Whilst the odeon have offered us codes for another visit to the cinema, they have refused to refund us the £54 we paid for this. Read more Written 6 January 2023

  8. Yes, Odeon does offer refunds, but they also have a refund policy that you have to adhere to as their customer. If you're a member of Odeon's myODEON or myLIMITLESS, you're allowed to cancel your Odeon film booking as long as the film doesn't start within two hours.

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