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- For customers without meters 10 or 12 months. We’ll send you a reminder bill for the October in You’ve already paid the whole amount
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We normally send you a bill once a year showing your charges for the year ahead. As you don’t have a water meter, your cha... Read more. I’m on a tariff option, including: We offer a range of tariffs for household customers covering both water and wastewater services. Read more.
When will my next metered statement be sent? Bills are sent out every three to six months and are due immediately. If you pay by instalments we will send you one statement a year. The bills are normally based on the actual consumption recorded on the meter, but may be based on an estimate.
Find water saving tips and keep track of what you’re using. Manage your details Quickly update us with any changes to your personal information.
With a few simple taps, you can: • Keep an eye on your account – view your bills and payments, set up or change a payment plan, or make a card payment. • Check your usage – get the latest view of how much water you’re using plus some handy water saving tips.
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Measured bills are sent quarterly or six monthly and are due immediately as they are for services you've already used. If you pay by instalments, such as by Direct Debit, we will send you one statement a year. We will not send you a monthly bill, but you can set up a monthly payment plan.
You'll be able to add extra properties, update your phone numbers, email address, mailing address, bank details and set your preferences for paperless billing. As well as setting up payment alerts. We have information on how you can download and use our MyAccount App.
