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Mar 9, 2022 · Is it better to book flights directly with the airline? What are the benefits of online travel agencies? It depends on location and other factors.
Oct 12, 2023 · Booking directly with the airline can offer several benefits, including access to the airline’s loyalty program, better customer service, and more flexibility in terms of flight changes and cancellations. Additionally, airlines may offer more options for seat selection and baggage fees than third-party websites.
It depends on your route, your circumstances, whether you need flexibility and how much the price matters. Online travel agents can often have better fares than the airlines themselves, depending ...
- Cancellation and Change Fees Can Be More Punitive Than Booking Directly
- Getting A Refund Can Be Difficult
- You May Not Earn Points Or Elite Credit
- You Can't Count on Prompt Customer Support
- The Deals Aren't Always as Good as They Look
- Good Luck During Blizzards and Thunderstorms
Emerging from the depths of the pandemic, one of the more positive enduring changes for air travel was that the largest U.S. airlines generally kept change fees away — at least when it comes to their full-fare economy tickets (in other words, not basic economy). However, it's possible to still run into fees when changing or canceling tickets booked...
It can be challenging enough to get your hands on a refund for a canceled flight or hotel stay, even if you're entitled to one. Airlines doled out billions of dollars in refunds during the worst of the pandemic but have since tightened up some of the ultra-flexible policies they had at the height of COVID-19's spread. Even when you are owed a refun...
This one's very simple: When you book hotels through OTAs, don't expect to earn points or elite-qualifying credit for your bookings. Most major chains consider these third-party bookings to be "ineligible rates," so you're usually out of luck if you're trying to earn points toward your next redemption. Likewise, if you booked a hotel through an OTA...
Reaching customer service when something goes wrong often isn't easy when you book via an OTA. Some sites have made it difficult to speak to a human unless you're within a week of your scheduled trip. And even if you do manage to get in touch with someone, finding an agent willing to work with your itinerary may be a challenge. To reduce their cost...
By now, you're probably asking yourself why anyone would book through an OTA. It almost always comes down to the fact that it's cheaper to book through an OTA than directly with the travel provider. But, I'd argue that it may not be as good of a deal as it appears. Why? As I mentioned, you won't earn hotel points or receive elite benefits on OTA bo...
What happens when your flight is significantly delayed or canceled, or you can't make it to your hotel due to weather or other issues? Typically, during major weather events, flights are governed by airline waivers, which make it easier for travelers to make penalty-free itinerary changes. However, if you book through an OTA, you'll likely still ha...
- Zach Griff
Aug 17, 2023 · Pandemic rebooking issues drove many to book directly with airlines. Airlines responded by driving up revenue with add-on fees. So what can you do about it?
May 29, 2024 · Here are some of the top benefits of booking directly: Direct bookings cut out the middleman. If there's an issue with your travel, such as a flight delay or cancellation, you can deal with the airline itself and not a third party.
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If you’re looking for lower prices and more control over your booking, booking directly with airlines may be the best option. On the other hand, if you’re looking for convenience and the ability to compare prices and options from multiple airlines, booking through Expedia may be the better choice.
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