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  2. With most devices you'll just have to press 'retune' when prompted. But if your TV doesn't prompt you to do this, you may need to manually start the automatic retune or do a full manual retune. The instructions for both are below. Alternatively, watch our helpful retune videos.

  3. Many Freeview devices now prompt you to retune (rescan) when a new service launches or a change has taken place, and all you need to do is press ok or retune. But if yours doesn't do this, you may need to manually start the retune. The process is straightforward.

  4. Jun 21, 2012 · Followed the instructions to retune my TV. Went to menu, clicked 'settings', then first time installation, asked if I wanted to do 'automatic search', clicked 'yes' and got all the channels. However, every day I switch on I cannot get BBC 1 or BBC 2 unless I do this procedure each time.

  5. Sep 19, 2020 · I have a Samsung UE50NU7470 TV. Every few days I go to switch the tv back on and all my tv channels have disappeared. On the TV guide it says no information and then I have to manually re tune the tv to find all the channels and store them. This happens every few days after watching the tv daily.

  6. Are you experiencing a loss of channels or picture and sound break up? By following this help guide, you’ll be able to figure out if there is a problem with a local transmitter, what checks you can...

  7. You should retune your TV or box regularlyperhaps two to three times a year. When you retune, your Freeview device scans for new channels or updates to existing channels, which means you're receiving all the channels available and getting the best out of Freeview in your area.

  8. If you are experiencing picture break up, missing channels or the wrong regional news you may need to re-tune your TV set manually.

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