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What if my email is not working on AOL Mail?
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When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or your...
- Restore your browser to default settings - AOL Help
If you've cleared the cache in your web browser, but are...
- Fix problems signing in to AOL Mail
Reset web settings. Fix password problems. Use a different...
- Restore your browser to default settings - AOL Help
AOL outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day.
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Reset web settings. Fix password problems. Use a different browser. Clear your browser's cache. Enable Java Applet Scripting. Disable firewall or pop-up settings. Learn how to fix...
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- Login Problems (Web & Mobile Ap
- Not Receiving Mail (Web & Mobile Ap
- iPhone, iPad, & Mac Mail Problems
- Windows & Android Mail Problems
Are you having trouble sending or receiving messages in AOL Mail? These troubleshooting tips will have you back on track in no time! Whether you sign in on the web, in the AOL Mail mobile app, use apps like Window Mail or Apple Mail, there's usually a quick fix for all AOL Mail problems, including frustrating password issues.
AOL deactivates accounts that haven't signed in within 12 months.
AOL Mail won't work properly in a browser if JavaScript is disabled. Ensure it is enabled to continue using AOL Mail.
If you use another email app on your phone, make sure it does not use POP3, as it may prevent you from finding your emails on the web.
If you get the error "Invalid password. Please try again," make sure you're using the correct password. If you're sure you haven't changed it, remember that it's case-sensitive—if the Caps Lock key is on, tap it to turn it off.
If you're still getting an "Invalid password" error, try resetting your password. Visit
, select a recovery method, and follow the on-screen instructions to
Make sure your account isn't deactivated.
AOL will deactivate your account if you haven't signed in over the past 12 months.
They may also deactivate your account if it was used to violate their terms of service. To find out if your account was deactivated, visit
if you don't see your messages.
If you don't see any messages when you sign in on your web browser, you may be seeing AOL's default Today screen instead. Clicking
will take you to your inbox.
To disable the Today screen, click
, and then remove the checkmark from "Show me Today on AOL when signing in."
Make sure all messages in your inbox are shown.
If you get the error "Invalid password. Please try again," make sure you're using the correct password. If you're sure you haven't changed it, remember that it's case-sensitive—if the Caps Lock key is on, tap it to turn it off.
If you're still getting an "Invalid password" error, try resetting your password. Visit
, select a recovery method, and follow the on-screen instructions to
Create an app password if you're using two-step verification.
Are you getting a password or authentication error when you try to send or receive AOL email using your iPhone, iPad, or Mac's Mail app? If you've enabled two-step verification for your AOL Mail account, you'll need to create a separate password called an app password. Here's how you'll do it:
Open a web browser and go to
If you get the error "Invalid password. Please try again," make sure you're using the correct password. If you're sure you haven't changed it, remember that it's case-sensitive—if the Caps Lock key is on, tap it to turn it off.
If you're still getting an "Invalid password" error, try resetting your password. Visit
, select a recovery method, and follow the on-screen instructions to
Create an app password if you're using two-step verification.
Are you getting a password or authentication error when you try to send or receive AOL email in Outlook, Windows Mail, other Windows mail apps, or your Android's Mail app? If you've enabled two-step verification for your AOL Mail account, you'll need to create a separate password called an app password and use that to sign in. Here's how you'll do it:
Open a web browser and go to
Apr 17, 2024 · If you're wondering if AOL Mail is down, there are some ways to tell if it's the service or if it's just you. Here's how to troubleshoot when AOL Mail is not working.
Jan 19, 2024 · AOL Mail not working? Check out our helpful troubleshooting guide for common AOL Mail problems and find a solution.
Oct 24, 2024 · AOL mail was not updating. Was super frustrating. To fix: go into my iPhone settings>Mail>choose email account, then delete it. After deleting that aol email, I then select to “Add Account” to add the email account back. I had to login with password credentials as usual. But my email account was restored and email updated.
