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- A local authority said it had taken "urgent" action after some residents were charged twice for their monthly council tax payment. West Northamptonshire Council (WNC) said 15,558 accounts were affected - about 8% of its council taxpayers. The council cited an "automated error" in the system hosted by its bank-to-bank transfer supplier.
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Why did west Northamptonshire Council make a tax error?
Why did west Northamptonshire Council charge twice for council tax?
Why are council tax payments credited back?
What happened to west Northamptonshire Council's bank-to-bank transfer system?
Why are council tax payments being taken twice?
What has gone wrong at Northamptonshire County Council?
Jan 6, 2022 · An administrative error led to people having council tax payments credited back into their accounts hours after they were taken. West Northamptonshire Council launched an investigation after...
Apr 29, 2024 · West Northamptonshire Council (WNC) says it is taking ‘urgent action’ after being alerted to an automated error in the system hosted by its BACS supplier, meaning that monthly council...
- Logan Macleod
- 2 min
Apr 26, 2024 · The Council has been alerted to an automated error in the system hosted by its BACS supplier, meaning that monthly Council Tax payments are due to be taken twice from 15,558 bank accounts...
Jan 5, 2022 · West Northamptonshire Council say the issue has affected thousands of households in the south of the county and are now investigating the issue with the Bankers Automated Clearing Service (BACS). This will cause problems for families living paycheck to paycheck as they'll have more money in their account than expected - but will still have to ...
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Jan 6, 2022 · A council administrative error led to thousands of people having their tax payment refunded, officials have revealed. Council tax payers in the South Northamptonshire were shocked to see that their December tax payments had been returned early this year.
