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  2. Jul 22, 2024 · If Outlook stopped receiving emails from somebody you know: Click the Home tab at the top of Outlook and select Junk. Click on Junk E-mail Options from the newly opened menu. Select the tab that says Blocked Senders to view the list of people that you've blocked in Outlook. If the person you're expecting an email from is on this list, click on ...

  3. If you can send email while Outlook is in safe mode, creating a new Outlook email profile should allow you to send email again. To start Outlook in safe mode, press the Windows key on your keyboard. In the search box, type outlook.exe /safe, then press Enter. For more information on creating a new email profile, see Create an Outlook profile.

    • Tricia Goss
    • Restart Outlook. On occasion, Outlook (and other applications) may hang up, or stop working altogether. Closing and re-opening Outlook could clear up any issues that prevent the receipt of emails.
    • Check the internet connection. If you see Disconnected, Working Offline, or Trying to connect statuses on the Outlook status bar, there may be some network connectivity issues, or Outlook is set to work offline.
    • Check offline settings. If you have issues on a Mac and have disabled Work Offline, you may need to sign in to your email account and change your settings.
    • Check other Outlook folders for messages. If you don't see new emails in the Inbox, those messages may be going to the Junk Email folder. If you use Outlook.com, those messages may be in the Other section.
  4. Jul 6, 2022 · To make sure Outlook is fully closed, use the Task Manager. 1. Click Start and then type "task manager." 2. Click Task Manager in the search results when you see it appear. 3. Click Microsoft ...

    • Henry Blodget
  5. In Outlook 2016, choose File. Choose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. Follow the prompts in the wizard, and when you’re done, restart Outlook.

  6. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. Type Outlook /safe, in the Search programs and files and then click OK. If the issue is resolved, you can keep working, or if you have time, take the following steps to find out what COM Add-in is causing the problem.

  7. Dec 18, 2021 · Check your Junk folder for the missing emails. 2. Make sure your mailbox isn't full or close to its limit. 3. Check your Inbox filter and Sort settings. 4. If Focused Inbox is enabled, check your Other tab for the missing emails. 5. Check your Blocked senders and Safe senders list.

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