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Why can't I download files on Android?
Why is my Android not downloading & installing apps?
What if Google Chrome is not downloading files on Android?
How to fix unable to download on Android?
Why can't I download an app from Google Play?
Why can't I download anything from my Google account?
- Overview
- Basic troubleshooting steps
- Get more help
- Related resources
Try the steps below if:
Your downloads and app updates get stuck and won’t finish.
You can’t download or install apps or games from the Google Play Store.
You can’t download books or other content from Google Play.
Check your Wi-Fi or mobile data connection
• Make sure you have a strong internet connection.
• It’s best if you can connect to a Wi-Fi network.
• If you don’t have access to Wi-Fi, make sure you have a strong mobile data connection.
After you check your internet connection, try your download again. To get more help with connection problems, go to Fix internet connection problems on Android devices.
Check your storage space
If the steps above didn’t work, choose a link below to view advanced troubleshooting steps.
• Fix problems downloading one app
• Fix problems downloading multiple apps
• Fix problems with the Google Play Store app
- Check Your Device's Free Space. A lack of free disk space is going to cause download problems, regardless of which device you're using. While most devices will check for adequate disk space before starting the transfer, some don't, and your download will fail for seemingly no reason.
- Test Your Internet Speed. If your internet speed is abnormally slow, your download might not start at all. This is especially true if you have lots of different devices on your network, which are all fighting for the same small amount of bandwidth.
- Stop Files Opening Instead of Downloading. A common issue that pops up when you try to download a file is caused by how your internet browser handles certain file types (for example, PDF documents).
- Pause and Unpause the Download. Sometimes, all you need to do is stop and start the transfer to get things moving. This is especially true on older game consoles like the PlayStation 4, where the trick can be used to speed up downloads that have stalled.
- Check Google Chrome App Permissions. Google Chrome, like any other app, requires a few permissions to function on your phone. If you’ve previously denied Google Chrome any permissions, the browser may fail to load pages or complete downloads.
- Change the Default Download Location. By default, Google Chrome saves all the files in your phone’s Downloads folder. If Chrome is unable to locate that folder for some reason, it may fail to download your files.
- Allow Chrome to Use Data in the Background. Your Chrome downloads on Android may fail or pause if the browser lacks the necessary permission to use data in the background.
- Disable Battery Restriction for Chrome. When you enable battery restrictions for an app, Android limits its ability to work in the background. If this is the case with Chrome, your downloads or website notifications may fail repeatedly.
I can download and install apps from Google Play but I can't download any zip file, 7z file, Google Drive website file, mp3, torrent, etc on my phone. I haven't changed any settings as far as i know and I can't download anything from any trusted site.
Jul 24, 2022 · If your Android device doesn’t download or install apps even after all these steps, it might be worth clearing the Store cache. The cache is temporary storage where the Google Play Store...
Jan 31, 2017 · Unable to Download Attachments, Apps, Pics, and the Usual Tricks Don’t Work. 25 solutions for when you’ve tried everything else. Get the files you need.
